Advancing Ethical Culture through Transformational Leadership for improved Public Service Delivery: Ugandan perspective

نویسنده

چکیده مقاله:

Fundamentally, public services must be of high quality so as to satisfy the wants and needs of the beneficiaries. But it’s worrisome to discover that in Uganda, public services provided are of poor quality due to unethical behaviors and wanting leadership. The purpose of this study is to show that transformational leadership can advance ethical culture to spur provision of quality services. A review of literature, reports and the media suggests daunting problems of unethical conducts in service delivery provision. Wanting leadership has been cited as a major contributory factor. Contextualized through exploration of transformational leadership, this study indicates advancement of ethical culture through transformational leadership can translate into quality service delivery. It recommends that government has the task of creating and advancing ethical culture through transformational leadership. Preliminary though necessitating further extensive empirical research, the study offers relevant suggestions in improving service delivery by building ethical culture through transformational leadership.

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advancing ethical culture through transformational leadership for improved public service delivery: ugandan perspective

fundamentally, public services must be of high quality so as to satisfy the wants and needs of the beneficiaries. but it’s worrisome to discover that in uganda, public services provided are of poor quality due to unethical behaviors and wanting leadership. the purpose of this study is to show that transformational leadership can advance ethical culture to spur provision of quality services. a r...

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عنوان ژورنال

دوره 3  شماره 3

صفحات  27- 36

تاریخ انتشار 2015-08-01

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